Wed.: 2/22/2012

Customer Survey

Thank you for completing our customer survey. Because we here at Niles Expanded Metals know how important your privacy is to you, we want to ensure you that any information you provide in this form is completely voluntary and will ONLY be used by Niles Expanded Metals for informational purposes.

First Name
Last Name
Title
Organization
Street Address
Address (cont.)
City
State/Province
Zip/Postal Code
Country
Phone
E-mail

Is your sales representative professional, courteous and follows through on your inquiries and orders?	1 2 3 4 5 1 = Poor to 5 = Excellent
Comments:
When you phone Niles Expanded Metals, are your phone calls processed quickly and efficiently through the phone system?	1 2 3 4 5 1 = Poor to 5 = Excellent
Comments:
Do you consider the products that you purchase from us to be at a competitive and comfortable price range for your business?	1 2 3 4 5 1 = Poor to 5 = Excellent
Comments:
Did the quality of our product meet or exceed your requirements and expectations?	1 2 3 4 5 1 = Poor to 5 = Excellent
Comments:
Was the product you purchased from us delivered to you in a timely manner?	1 2 3 4 5 1 = Poor to 5 = Excellent
Comments:
Do you plan on purchasing products from us in the future?	Yes No
If not, why?
What suggestions can you make to help us insure your future business?

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